Frequently Asked Questions

What are the methods of payment?

We accept cash, Visa, Mastercard and Amex.

What type of menu does the restaurant offer?

We offer a French fine dining menu with options to satisfy any palate. We pride ourselves on our attention to detail, and our chefs use only the freshest ingredients from local farms.

Can I give my table away instead of transferring it on this site?

Yes, you can. All you need to do is call our reservations team at [phone number] and let them know that you wish to cancel your reservation for the day and time in question. We will be happy to assist you with this!

How far in advance can I make a reservation?

We will do our best to accommodate every request, but please understand that we prepare food fresh every day. Reservations are currently available 45 to 60 days in advance.

What is the cancellation policy?

All sales are final and non-refundable. If you are unable to join us, you can always transfer your reservation to someone you know through.

What if my dietary restrictions change after I complete my reservation?

Not a problem! We will be verifying all food allergies, aversions, and dietary restrictions prior to you joining us, but also at the table when you arrive for your meal.

Are wine pairings available?

Our wine list is meticulously curated & has been growing for over 30 years. Do note that given the variability of wine pairings, we are unable to provide such service. However, we do have several award-winning bottled wines & champagnes.

What is the dress code?

We do ask that our patrons be dressed presentably to dine with us. Please kindly note that swim wear, bath robes, bedroom slippers and sportswear are not allowed within the restaurant. Flip flops, open-toe-footwear (for men), singlets, and bermudas are not allowed.

Who can I contact with questions about my reservation?

You can reach our reservations team at any time at events@platformhospitality.com

What is the largest party size available at the restaurant?

We can accommodate up to six guests at a table in the main dining room. If you are interested in booking a table for a group larger than this, please contact our Private Dining and Special Events team at events@platformhospitality.com

Can I dine at the bar?

Please let us know if you would like to dine at the bar, and we will be happy to give you a price list. Bar seats are first come first serve and an a la carte menu is also available.

Can I bring my own decorations?
To ensure a consistent and harmonious atmosphere for all patrons, we kindly request that no decorations be used which may potentially modify the overall ambiance and aesthetic appeal of our esteemed restaurant. This includes banners, candles, floral arrangements, table placemats, tablecloths, cutlery, or mascots. We warmly welcome the presence of a single balloon bouquet per table, thoughtfully arranged to complement the surroundings. We extend our gratitude for helping us maintain the enchanting ambience, making it an exquisite destination for all to cherish.

Can I bring my own alcohol?
You are welcomed to bring your own alcohol as long as it is duty-paid.
A corkage fee as below applies:
Wine / sake / champagne – RM100 nett per bottle
Spirits – RM200 nett per bottle